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Community Credit Union Member Services Officer

Position: Community Credit Union Member Services Officer

Job Description
Responsible to: Member Service Officer Blanchardstown Office or West Cabra Office Supervisor or Senior Supervisor or Head of Lending (in the normal course of duties depending on the work in which you are involved) and CEO.
Job Purpose:
To provide the services of the credit union to members. This may involve interacting with them in the offices, by telephone, by post, e-mail, etc.,
Duties will include:
•Handling all transactions and counter procedures in a confidential and professional manner.
•Processing Members payments through the computerized member accounting system.
•Handling of cash float and balancing of all cash handled with transactions processed andapplying all best practices and policies in connection with this.
•Issuing Loan and Share withdrawals to members
•Taking applications for opening accounts from new members, ensuring all correctdocumentation is provided.
•Providing other counter services to members, e.g. pay zone, fexco etc.
•Maintaining the counter area in a tidy and professional manner.
•Any other duties that may be required on a day to day basis as advised by the Office Supervisor.
The above list is a guideline only and essentially, the responsibilities of this role include all activities directly relating to delivery of services to members.
Given the size and nature of the organisation a degree of flexibility is required and this job description may be reviewed as needs change.


Drop in a CV to the Community Credit Union at Blanchardstown Centre




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